Privacy & Cookie Policy – SuccessOnline.ie
Effective Date: 01/06/2025
1. Introduction
At Success Online, we are committed to protecting your privacy and handling your personal data responsibly and transparently. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR).
If you have any questions, please contact us:
- Email: info@successonline.ie
- Phone: +353 51 330579
2. Who We Are
SuccessOnline.ie is a trading name of Success Online, based in Ireland. We provide web design and digital services to businesses, creatives, and community organisations.
3. Information We Collect
We may collect and process the following personal data:
- Contact information: such as your name, email address, phone number
- Business or project details: when you enquire about our services
- Information submitted via contact forms: including your message, business name, or relevant service details
- Website usage data: via cookies, Google Analytics, and similar tracking tools (see Cookie Policy)
We do not collect sensitive personal data unless specifically required and with your explicit consent.
4. How We Use Your Data
We use your data to:
- Respond to enquiries and provide services
- Process and respond to messages submitted via our contact forms
- Improve our website and customer experience
- Send occasional updates or service-related messages (you may opt out anytime)
- Meet legal and contractual obligations
5. Lawful Basis for Processing
We process your data based on one or more of the following:
- Your consent (e.g., newsletter signup, cookie opt-in, or form submission)
- The need to perform a contract with you (e.g., for a web project)
- Our legitimate interests (e.g., improving our services)
- Legal obligations (e.g., recordkeeping requirements)
6. Sharing Your Data
We do not sell or rent your data. We may share it with trusted service providers (e.g., hosting providers, analytics services) under strict confidentiality and data protection agreements.
7. How We Store and Protect Your Data
- We store your data securely using appropriate technical and organisational measures.
- We only retain data for as long as necessary to fulfil the purpose for which it was collected, or to comply with legal obligations.
8. Your Rights Under GDPR
You have the right to:
- Access the personal data we hold about you
- Correct or update your information
- Request erasure of your data (the “right to be forgotten”)
- Object to or restrict how we process your data
- Withdraw your consent at any time
To exercise your rights, contact info@successonline.ie.
9. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your experience and analyse site performance. By using our site, you consent to the use of cookies unless you opt out.
Cookie Consent: When you first visit our website, a banner allows you to accept or reject non-essential cookies. You can change your cookie preferences at any time using the [Cookie Settings] link in the website footer.
What are cookies? Cookies are small text files stored on your device by websites you visit. They help remember your actions and preferences over time.
Types of cookies we use:
- Essential cookies – Required for basic website functionality (e.g., security, navigation)
- Functional cookies – Enable enhanced features such as remembering preferences
- Analytics cookies – Help us understand how visitors interact with our website using tools like Google Analytics
Google Analytics: We use Google Analytics to understand website traffic and usage. This data is anonymised and helps us improve the site. You can opt out of Google Analytics cookies via the cookie consent banner.
Managing cookies: You can adjust your browser settings to block or delete cookies. However, doing so may impact site functionality.
10. Changes to This Policy
We may update this Privacy Policy occasionally. The latest version will always be available on our website, with the effective date clearly indicated.
11. Contact Us
If you have questions or concerns about your privacy, please contact:
Success Online
Email: info@successonline.ie
Phone: +353 51 330579
Thank you for trusting Success Online with your personal data.